How to delete the requests from PSA

1. Go to PSA
2. At the top level of the tree, search the IP OFI_AR_3
3. Right click on Customer:Item level and  chose “Delete PSA Data”

4. The following window will appear

Verify the DataSource is the correct one.Chose the criteria to delete, this could be different depending of what we want to delete & Click the start button, a background job will start

Once deletion finish you go back and refresh the window and you will see the PSA empty